Hero Motocorp — Complaint about my Maestro edge purchased on 4/12/2020

Address:# 1171, Saraf Galli,, Shahapur,

I have purchased hoping no problem scooter, but my Maestro edge KA 22 HG 6741 from Nagashanti motors Belgaum, scooter is giving slope speed engine off problem and very low mileage of scooter, I visited goa Magnet wheels, they said software and O2 sensor problem, but again when I was in Belgaum I visited Nagashanti service on 28th March 21, they said software is upgraded but computer indicates not good health (RED) so O2 sensor needs to changed, I said do it, but they say not available, they ordered but till today it's not delivered they say,
My scooter I canot youse it for past 15 to 20 days because engine gets off on slow speed, engine indicater on, and very low mileage. I am fed-up of this new scooter. What I should do now.
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information