Hero Motocorp — complaint against parts and service
N
Nishanta Singha
from Mumbai, Maharashtra
Address:
58 D/2303 ASHTAVINAYAK D CHS LTD, Opp Ekta Nagar Kandivali West, Mumbai City, Maharashtra, 400067
Hi,
I am nishanta singha from mumbai, owner of passion xpro.
I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are raised to the service provider still no action has been taken or initiated. My bike is in loan for 3 years but it seems it will not last for 3 years. Please take some suitable action or get my money back. Everyone i visit for service i have to go twice after the service to recheck the issues. Very annoying and dissatisfied service provider. The problems faced are from very long time but i waited that someday service provider will take care of all this but they didn't so i finally decided to raise a complaint.
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Hero MotoCorp customer support has been notified about the posted complaint.
Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
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Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp