Hero Motocorp — Complaint Regarding Loan Application No.[protected], Travancore Motors, Kilimanoor.

Address:

Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala

Sir,

I have booked a Hero Splendor Black varient from Travancore Kottarakkara Road, Kilimanoor, Trivandrum, Kerala branch of Hero on 30/06/2021 and Paid 24000 rupees as initial payment. When i book the vehicle your team said that only 83000 rs is the on road price which would have to pay from my side. So, I booked the vehicle on EMI basis for 2yrs. After receiving the vehicle (20/07/2021) Hero FinCorp App reveals different amount than they said before, so When I contacted to the showroom they says higher amount as service charge that is above 6000rs, on road price is 85000rs and offered 2000 rs as cash in my hand for correcting their mistake. Also App shows EMI amount 3576 rs, Loan amount 68646 rs and outstanding EMI Loan amount is 85824 rs. They charged around 10000 above cost. how can it is possible sir?. When I go to the showroom they behaved arrogantly. Sir please take necessary action against the showroom and rectify my vehicle loan amount outstanding.

Supporting documents are attached to it, please find attachments.

Respectfully,

Ajmal N
Ajmal Manzil
Thalavarampu
Mancode P O
Chithara
Kollam 691559
Ph-[protected]