Hero Motocorp — continuous harassment by not giving my bike at the required time

Address:

Varanasi, Uttar Pradesh, 221005

I submitted my bike ignitor jh10ak3359 to us agarwal hero workshop in sigra, varanasi under accidental damage. I was supposed to get my bike by 26 july 2017 (After atleast 20 days from submission) but upon call they informed that bike was not ready. I messaged the person looking after accccidental mr. Rahul several times on watsapp and on call but with no reply on when i will receive the bike. Finally i went withn my friend on 10th aug to workshop. They said they had completed it but to my dismay again only half of accidental repair under insurance was done. I again submitted my bike that same day due to various problems like mudguard broken, handle not straighth but they didnt give a slip for the same. Told me to write the problems on back of the invoice they gave for a sum of rs. 3000 (Approx) when it is their job to list out the problems and solve it. I havenot received my bike till today (31st aug 2017). I asked them if parts to be replaced are missing, they said they have all parts and i could take it in two days. Again the person incharge has not picked my call. My bike is wiith them for more than 2 months now. It is sheer delay and harassment on their part.