I have purchased a Super Splendor from your Authorised Dealer Dutta Automobiles Pvt. Ltd., Bena Chity, Durgapur, Burdwan, W.B.-713213 on 01.07.2021 in the name of Kartick Chandra Ghosh, Mobile: [protected]
Sir, I want to appraise you that, since my purchase I have faced lot of starting problems and several times bike stopped/breakdown on the way. Initially the matter was solved at my end but when it happens on regular basis, I have handed over it to your above authorised dealer on 05.01.2022. The mechanics at the Dutta Automobiles are not able to trace out the fault which worries me a lot. It seems that the problem is very critical and need exchange of bike
I am now very upset as the bike starts troubling me within 5 months, which led to the conclusion that Hero Corporation products are not trustworthy,
Hope you will understand my feeling and exchange the bike against the old one.
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Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.
Regards,
Team Hero MotoCorp