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Hero Motocorp — Defective bike delivered by Hero Motocorp.
As a Hero MotoCorp customer since long time. I am very unhappy and facing lot of problems with my latest "GLAMOUR BS6 FI DSS CS" model purchased on 29th Octorber 2021 from MIHIR TRADES & AGENCIES, BHAGALPUR, BIHAR. The details of my Vehicle as mentioned below -
Chasis Number - MBLJAW163MGF03996
Engine Number - JA07ADMGF03053
The day purchased, We faced continuous problem that vehicle was getting stopped in between any where in a normal condition and this problem persist and didn't get any solution even we asked the same from the day 2nd after purchased but they even not able to find the where is the issue till the time posting this compalin. This is the second complain, I am posting for this issue because there was no result from the 1st complain.
The condition of my vehicle has worsen now and the day purchased based on service person. We have changed battery 3 times, still vehivle is getting stopped multiple times in a day even we are in either normal speed or average speed on the middle of the road.
Since last 6 months even self start don't work and Service persion keep asking to repair and change the battery. My experience is very horrible with this model and may cause Accident with the person driving this vehicle because we had this proble (Bike getting stopped in middle of the road without any reason).
In case of any accident in present or future, Hero Motocorp will be responsible for this event.
Request you to please provide a permanent solution either by replacing this vehicle with new model or return the money back to us. We only want our safty and can't risk our life.
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Hero MotoCorp customer support has been notified about the posted complaint.