Hero Motocorp — Defective bike sold

Address:

329, Rajarhat Newtown Action Area III

I purchased new hero bike from Viline Hero bikes showroom located at Baguihati Kolkata in 2019 end. Did all free servicing and two paid servicing at Viline. I pointed out to Mr Rajesh Kumar [protected] that the ignition is not working with a press on the right hand side instead I need to kick start after 5-6 kicks. It's i3 auto start bike which worked till first paid servicing there after it is not working. They said that no parts available now. They will order. It's six months I am not getting the service I desire. I have stopped kicking. I drive my 15 year old HeroHonda bike without any problem whatever in one kick. No complaints till date but the new bike is causing so much annoyance and anger...I can't express. I have paid for 5 years warranty at the time of buying the new bike. Pl help.
Puspen Roy
[protected]
Kolkata Newtown
SBIL, st no. 329
700156