Hero MotoCorp Complaints & Reviews

I did not get a proper suggestion when the service engineer supervisor reported any problems. For example, i requested them to check my bike battery. They told me that i had a multimeter malfunctioning. I cannot check the battery.
The service engineer should check the bike completely after servicing, he did not do the proper difference. I got out of the car and i came to know that one of my indicators is not working and some parts are loose during servicing, approx. 2 liter of petrol was removed to wash parts from my petrol tank. I got a lot of support from the manager sir and i was helped a lot by him but the service team did nothing in terms of service. I thank the manager sir. The engineer must use grease to maintain smoothness but did not do same.

I am vijay a. Bhatt gj27-s-9132 was my vehicle no. Maestro model
I use to do service in hero show room always.in the same way dt[protected]
I left my vehicle for service. During giving for service i know the condition of vehicle and it was no damage on parts.
At the time of taking delivery after service & some job done on wheel bearing & bush related
I found that left side of body part was broken and its vibrating
When i was complain service incharge about he was not ready to listen about it..& misbehaving for the same with me with words "do whatever you can we are not taking any responsibility about this nonsense"
Then after. Me complain on toll free number with complain no :[protected] & me got text from service agency for visit to resolve it
When i reach there incharge reply "its just formality to text in response to your complain nothing to do"
No one ready to take damage responsibility & play blame game, is it fair?
Presentation & responsibility of the staff shock me...
Please resolves my complain asap

Maine finance pr maesteo edge purchase ki thi but 25 din me hi uski petrol tank leak krne lagi.. Or average bhi thik nahi aa rha ha.. Ab humare pass maeatro nahi hai hmne dealer ko waps krdi.. Or na hi koi unhone hume papers provide kiye hue. Ab na to vehicle hai but payment k liye pressures bna rhe h. Jab product hi agency me hai to hm kos baat ka pay kre...

Greetings. Today i went for servicing my two wheeler in radha automobiles tambaram who is the authorised dealer of hero motor corp. When we asked few queries regarding joyride, myself felt that the response is very poor and service manager has to improve his politeness towards customer. Further, being a 2year user of joyride, i feels there is no benefits of having it since they are charging for most of the services. It is the time for hero motor corp to take corrective action to avoid spoiling the name.

Regards
N. Karthikeyan

Your barmer service centre customer ke sath abhadra wavhar puwer service de gayi wo bhi 15 year old customer ke sath

Main aap se puchna chahta hun ki mere sath aisa abhadra vyavhar hua hai iske liye kyon na main is company hero company se nata chhod ke kisi dusri company se apni bike se aur unse vyapar karun
Pratipal sahyog ki asha se
Kartik khatri mobile number [protected]

I bought new hf deluxe bike for my dad and there are two issues with the bike from day 1.
Self start does not ignite and when asked the dealer/service they say it is because of winter. How come other bikes work normally.
Second issue and very important, mileage is supposed to be near 80 kmpl, but our bike is giving only 45 kmpl.
I am under an impression that i was sold a faulty piece.
It would be really appreciated if hero corp consider this complaint.

Hero pashupati sarvice center me goodlife ke bare me kuch jaakari lene gaya to goodlife card dikha mne apna mne bola ki is card ko check kro or mujhe gift do to udhar jo medam bethi h unhone kaha ki ye card jahan se ban waya h vahi jao or agr me gift dungi to mre paise katenge jo ek card ke liye mujhe itna daoda rhi h 2 din ho gye bol rhi h ajj ye err h aaj vo err h bada hi or mne apni wife se bat karai to itna chillake bt kar rhi thi bilkul bhi tamij nhi h hero ki sarvice bohot hi bekar h card kyu banate h jb usme kuch dena hi nhi hota

I have purchased passion pro bike in june 19. After few days fuel meter stopped working properly. On[protected] i went to sun motors showroom, at lucknow for its resolution. Sun motor workshop representative told me that part is not available. We requested to register the call for required part. After some time sun motor customer care representative call me and told that part is available. So i went to sun motor show room on 20 jan2020. I met workshop manager mr. Kuldeep.
Mr. Kuldeep misbehaved and shouted me rudely before number of peoples presented in workshop, i am totally fade up this incident. I am your customer and your workshop people behave like this.

Reqeust to take it as seriously and take appropriate action against the culprit.

Regards,
Rasheed ahmad,
Area head (U. P.)
Mahindra finance, lucknow
[protected]

I bought hero passion pro i3s on 22.07.2018 and i have done follow-up servicing only in authorized hero service centers in nagappa auto - hero motocorp, b 25, 2nd st, ab block, shanthi colony, annanagar east, chennai, tamil nadu 600102 it's unfortunate to state that, i'm thoroughly dissatisfied with the service..

Each time when i give my vehicle for service, they not solve the problems and creating new problems. Also i will go for service 2 or three times for service for particular service slot.

1. Self-starter is not working and sounding extra its just annoying.

Also raised a compliant about above issue on above service service center on 03-jan-2020.

They said we change self motor. But we didn't have stock. Once stock came we will call.

No call from service center. Then i also called no proper response.

Now i finally realized why honda is on top. As a dissatisfied customer, what to do now.. Whom to call...

Regards,
Nethaji
[protected]

Bike no : tn13 p 0595

Hell
I am Karthik S K, (KA16 EG2234) was my vehicle no. (Glamor FI) vehical, 2016 model, I use to do service in Hero show room always. In the same way today i left my vehicle for service. During giving for service i know the condition of vehicle and it was no damage on parts. after completion of service i went to take my vehicle, service was worst and there was smoke coming out form engine. They have not checked that came to know with traveling certain distance again i make it repair. after that i too and went 200 m distance and suddenly back part with has fitted at top part of back break light was dropped on road. I was took my vehicle at side and checked by opening seat and i was shocked. Because left part of the body was damaged inside. Again i took my service bike to service point. When i asked them they told we have not did this. when i shouted he told we make it clear now you can take your vehicle. So i told i need my vehicle with replaced original spares till that i will no take my vehicle. So please do needful to clear the issue and i will not pay a single rupee to where mistake was not mine.

SIR/MADAM
I Shashank pastor purchased new bike hero passion x pro from your DEALER SURI AUTOMOBILES NEHRU MARG JHANSI on date 11\11\2019. BIKE REGISTRATION NO. UP93BK4521AND CHESIS NO. MBLJAW113KGL00203 .1st services on date 11\12\2019 on ride 623 km. after a month bike have some problems like smoky exhaust and some bad sound on date 18\01\2020. visit to your works shop on same day the bike checked by mechanic and said to me this bike engine defected from the company and no. engine oil in bike but I am disappointed from the workshop company because the mechanic says refurbished your engine . because I purchased new bike and pay full amount for a complete bike not for defected engine . so please consider my complaint in other way I want help from consumer court for further cheating from HEROMOTOCORP. LTD
Shashank pastor
contact no. [protected]

I am the new customer to hero moto corp. I brought a new bike i. E, passion x pro at "ullavapadu" hero branch in december. I faced a lot of troubles, the product which they delivered are not good one at initial stage at the time of test ride the wheel was misaligned they replaced the wheel with other bike wheel. Later we took that one to home next day morning the petrol was leaked and i went to them, they replaced the carburetor with another bike carburetor we took the bike to home next day again petrol was leaked, i called to them and asked to take the product back they took that one but till now they did not returned the money, not even a single call to discuss about the product. Please respond immediately otherwise for sure i will go legally in consumer court.

We have purchased one new motor bike hero passion pro at sri vari automobiles chennai. The new vehicle giving the very low mileage of 44kms/ltr to 50kms/ltr only. I have given the so many complaints and left the vehicle for rectification, but they never take care about my complaints. I am expecting the average mileage of 60kms/ltr as they promised me while purchasing new vehicle.

I have purchased xpulse 200 fi in november 2019. I have a lot of issues withfront abs. It keeps on jamming every now and then, it just doesn\'t let me apply front break. This is getting horrific while riding. Purchased from varthur, bangalore
. Issue is there even after two service. The service guys just keep telling it is normal, but they have no clue about it.

I've ordered a rear view mirror for my scooty in the last week of september and i didn't get it till now
I've contacted them many times but still they didn't respond properly
My battery was changed in october'19 which was taken under insurance which didn't work properly and wasn't able to start my scooty
I asked to repair the kick rod many times and is still loose
I didn't like the way they communicate with me

I purchased bike on april 8 2019. It has been getting issues since purchase. Now i had a problem in my engine. The dealer is not agreeing to replace my engine. I'm very much disappointed. It's just 8 months of purchase but i 'm getting too many issues. Self start of the engine also not working. Electrical circuit also not working. Kindly address this issue.

I have purchased this bike on 9 sept 2019. The self start of this bike is not working properly. I complaint about this problem to the nearer dealer (M/s pushkar automobile) 4 times but no action can't be taken place. When i complain about this they start us abusing and refuses to repair this problem. We shows the problem by recording a video but they refuse to repair and do whatever you can. Please be review.

Dear sir,
I have purchase 02 nos of motor cycle for hero dealer in ranchi (Rahul automobiles) on is hero pleasure plus & destiny, manager is not aware about product & scheme, he committed wrong scheme to me 7 in the time of delivery he assure me in scooty 1/2 liter fuel are filled but 100 m my byke break down we have lot of problem due to no petrol pump are available there.

Kindly look into the matter

Shahnawaz alam
Nadeem akhter
Owner name

Dear sir,
I would like to register a complaint that rear tyre (Tvs make) of my hero maestro got bubbled up and crack.
The complaint was made during the third free service to the dealer. The dealer put some liquid inside the tyre, but the problem remain as it is.
Now the vehicle is getting a lot of jerks. My daughter use to drive the vehicle and it has become very dangerous for her life.
It is a manufacturing defect and a very poor quality of tyre fitted in maestro.
I request you to look into the matter and replace the damage tyre.
Details of hero maestro
Engine no : mbcjfwo11h4k24512
Chassis no : jf33abh4k25311
Date of purchase : 18 – 03 – 2018
Dealer : u s motors, alam nagar, lucknow
With regards
M s mathur
Ph [protected]
Address : e-2083, rajaji puram, lucknow 226017

Dear sir,
This reference to the telephonic conversation with your executive regarding replacement of rear tvs tyre of my maestro.
The summary of the conversation is as follows:-
On inquiring about the problem, i told your executive that rear tyre (Tvs make) of my maestro got bubbled up/cracked, which i showed to your dealer, us motors and dealer also agreed about the manufacturing defect. The dealer suggested me to replace the tyre at tvs tyre service centre. But, unfortunately there is no tvs tyre service center nearby, even your dealer doesn’t know about it.
Now what should i do?
First of all why you have sold a vehicle fitted with poor quality of tvs tyre, of which there is no service dealer of nearby.
Now since there is no tvs service center nearby, please arrange a replacement tyre for my maestro at your dealership ub motors for the replacement.
Your executive also agreed upon this.
This is to confirm you about the todays telephone talk with your executive.
Now i am looking forward, on the assurance of you executive, for the replacement of the rear tyre of my maestro at the earliest.
With regards
M s mathur
Ph [protected]
Address : e-2083, rajaji puram, lucknow 226017

Hello sir,
My name is s m rafi. Last year july 2019 i have purchased extrem 200s from sai motors dealer bansankari, bangalore. Since that time i was having problems with frent disc break. Last 4 services i have complained about this issue, but no one has resolved it saying this is new technology in hero motors. Sai motors has replaced the disc break plate, but the problem is still persist. Kindly do the needful asap.

Actual problem is : frent break become too hard to press it, this gives feeling like running a bike without breaks. And i can see rough scratches on the break disc plate.

Thanks,
Rafi