Hero Motocorp — deny to free service of two wheeler

Address:

Purnea

Dear sir, i have gone to your usha hero workshop purnea for my two wheeler free servicing on[protected] at 11:45am but they deny to service my two wheeler stating the reason that we wont take any two wheeler after 11am so come again next day. So my question is that how they deny the service is there any circular or any govt guideline, kindly look at the matter becoz i am unable to come again without any holiday in this situation of covid19 and for your kind information i am working on essential duty of covid19 so its very very difficult to give time for free servicin of my two wheeler so kindly look at the matter and solve as early as possible