Hero Motocorp — Dis satisfaction of Two wheeler service

Address:

14/A, Aparajita Apartment, 2nd Floor, Bachaspati para road

I, Krishnendu Bhattacharyya, had purchased a Super Splendor BS-VI Motorcycle from AUTO PALACE/ Garalgacha/WB on 21.06.2020 ( No. WB 18A D 7679). Since then periodical service is being done at Raja Motors Service Center, Sodepur, Sukchar/WB. From the 1st service I have noticed two specific problems i.e Self Starting, Engine extremely feeling heat when run 2nd gear more time and engine automatically shut down. But still then they are not rectified after 3rd service over and do not replace any parts and also not declared that the problems could not be solved. It is not possible to attain frequent service center as and when problems arise.
It is requested to see the matter sincerely so that we may trust your service. For information it has been decided that I shall go to the above mentioned service center on 10.07.2021( Saturday) for 4th service.
My contact No. [protected].