Hero Motocorp — Disappointment on RP Hero Dealership, Udumalpet., Request to my scooter's Second key

Address:

RP Hero, Kollampatrai, Udumalpet. 642126

In June 2017 I bought the Hero Maestro Edge scooter. I paid initial amount and remaining amount I got loan from IndusInd Bank, Udumalpet branch. In the time of purchase I have received only one key of the scooter. In dealership they informed me that another key will be given once my loan gets complete. Now, i have no loan on my maestro edge scooter. Few days back I went to ask for another key. But the response I got was ridiculous from the concerned person who is working under the RP Hero MotorCorp dealership udumalpet. I don’t know the reason behind the second key whether they missed or they are not ready to give back. My scooter comes with antitheft locking system, I cannot make duplicate key so, it is very difficult to make a copy of second key unless I get original key. Kindly, provide me original second key from company. I hope hero motorcorp will take immediate action on customer queries.

Scooter Details:
Hero Maestro Edge
Registration: TN 78 T 8854
Year of Manufacture : 2017
Engine No: JF33ABH4B07923
Chassis No: MBLJFW01XH4B08034

Thanking You,
Truly,
Mohamed Ibrahim N
Email: [protected]@gmail.com
Mobile: [protected]