Hero Motocorp — duet vx blazing red

Address:

Hyderabad, Andhra Pradesh, 500034

Dear sir, i have purchased a duet vx blazing red on 28/12/2017 in the name of subrata sahoo from sri laxmi motors, malakpet, hyderabad. Unfortunately the dealer in the temporary registration put a wrong color code. The blazing red has been mentioned as brd only, which the rto isn’t accepting. Upon contacting the dealer they, handed me over a forged set of tr paper with typing correction as blazing red in place of brd. That also went in futile attempts and rto found the paper as forged. I had already lost 2 working days by visiting the rto multiple times and your dealers door too. This definitely not create a great customer experience for which the whole company works for.

Top of it, the dealer now suggesting to catch hold of a broker and payhim some money to attempt the wrong thing with the forged documents. Please adress the issue, your job certainly not ends after selling the vehicle.