Hero Motocorp — engine issue | |||
Dear sir/madam, I am ashok kumar purchased two wheeler passon xpro on 15th may 2018 from upper india trading co. Rajdhani enclave pitampura new delhi. Reg. No. Dl1s ad 4729. Model no. Passion x pro red black. Chesis no. Mbljas048jgd02521. Engine no. Ja06etjgd06580. From day one i am having problems with the hero passon xpro engine problem like smoking, pickup, and noising sound from engine. After that i have continue services with shiv service station sector 1 dwarka new delhi-110075, but still i am having same problems because this is manufacturing issue, when i contacted the senior person of this service center, he told me that you go to singla automobiles plot no. C-3/9 phase-2 industrial area mayapuri new delhi-10064, to check the engine. When i told them about my passion xpro bike problems, they rudely answer me. That day my bike did not receive for service. I have also the letter given by shiv service station (Service sechdule) shiv service station dwarka., in those days called many times to service center and hero customer care after 10 days received to service my passion xpro bike to singla automobiles they repaired it and given me 6500/-rs. Bill, after 15 days again same problem. I have informed the service center and they have make it ok. After 2nd day again this complaint repeats, they have make it ok. Now on 26/06/2019 same problems i have given my passion xpro today 26/06/2019 time 4:30 pm to single automobiles mayapuri delhi. I am extremely disappointed with the service of my passion xpro vehicle. If you want to know all services details of my passion xpro bike then you check by my registered mobile phone [protected]. I have registered complaint to national consumer my docket no. Is 1408890. Customer name: ashok kumar Registered mobile: [protected] Address: wz-a/59 street no.4 Uttam nagar new delhi-11000 : Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
19/6/2019 buy a new Super splendor 2019 model no bill and bike accessories give me and deelar no pickup the phone
Reply
Dear Sir,
We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp
We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp
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