Hero Motocorp — engine overheating hero glamour

Address:Gandhinagar, Gujarat, 382424
Website:www.heromotocorp.com

Dear sir,

I have purchased glamour motorcycle from gautam bikes, chandkheda via invoice no.[protected]sinv[protected] on
Dated 10/09/2018.

I have facing issue of engine overheating since last month.

I have already visited gautam bikes & get serviced bike for 2
Times for same issue.

Regret to inform you that not a
Single
Percent improvement of engine
Overheating issue.

Due to that my right side leg
Was
Burned, i have medical report
Also for
The same.


I am field person & i have
Full
Dependency on my two wheeler,
After
Lots of request to
Gautam bikes service person they
Were
Unable to resolve the
Problem, on my last visit they
Were
Charged 180/- rs, for
Wheel balancing which is not
Understandable.

Request to look into this
Matter
&
Resolve problem as soon as
Possible.

(As per bill you have mentioned
My
Bike
Is in 5 year warranty without
Any
Additional cost)

Its my sincere request to
Resolve
Issue
Or i will feel free to go
Consumer
Coart with medical
History & all other
Evidence

Regards,
Kunal mehta
[protected]/ [protected]
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Hero MotoCorp customer support has been notified about the posted complaint.
Sep 06, 2018
Updated by madythepassion
never seen that type of worst services, not recommended to buy hero bikes. after sales they are very much poor.
Complaint comments 

Comments

I own a hero maestro edge 2017 model which has completed 12354kms and I have a fifth service free n the employees say that I have to pay for the service as I have miss the days n Kms is remaining n the employees r not cooperating and they say it's a online process we can't help in it
N the staff is bad

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    +91 11 2614 4121
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