Submit a Complaint
Motorcycles & Scooters
Hero MotoCorp

Hero Motocorp — engine related

Address:Nakkala street, Baruva village, 532263

My new glamor 9monts old bike it travelled 7856kms from 2nd service i noticed white smoke coming from exhaust while bike starting every time... I informed to service centre everytime 3rd service done but no stop white smokimg. Engine oil level also decreased to low... After it runned 1700 kms today i changed new oil in service centre also 4th service done today... I complained to service center they said it is normal... But engine oil level decreased and white smoke coming... I'm unsatisfied with my glamour bike... Please give me better suggestion and pls solve my problem
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Nov 06, 2019
Updated by Pondara ugresam behara My bike rc no AP39D1988 check my service details...period between 3rd and 4th service nearly 70days only... Travelled 1758 kms only but today engine oil level too low... Engile oil changed... Level shows good.. But now i started my bike... White smoke came from exhaust ...
Nov 10, 2019
Updated by Pondara ugresam behara Today morning i staryed the bike continuesly 10 seconds more thick smoke came from exhaust... After 1 hour again started smoke came now also started smoke came... Sometimes smoke came in bike running time... Very smell coming from exhaust... After new engineoil changed 200 kms running engine oil mirror level also decreased...

Complaint comments 
2 Comments

Related Hero MotoCorp reviews

[Resolved]Hero Motocorp - Negligence for your team[Resolved]Hero Motocorp - Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre[Resolved]Hero Motocorp - Spare part not available whole India in any hero spares[Resolved]Hero Motocorp - Regarding the service defect2[Resolved]Hero Motocorp - Before release my NOC details correct all details
View all 6254 Hero MotoCorp Reviews

Comments

Dear Sir,

Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Reply
Mobile number:[protected]
Emailid:[protected]@gmail.com
Dealer:venkata padma auto center degree college road kasibugga-532222 ph:[protected]
Chasis number:MBLJAR023JGL56054
ENGINE number :JA06ERJGL68342
Reply
Pondara ugresam behara's [Complaint's author] reply, Nov 9, 2019
Yesterday i told this complaint to the dealer.. they received me very well.. and they checked my vehicle they changed new valves in engine head as warranty... But today also same smoke came from exhaust... My problem is not solved again i informed to the service centre they called me again for recheck my vehicle

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6254
    Pending
    0
    Resolved
    257
    View all 6254 Hero MotoCorp reviews & complaints
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information