Hero Motocorp — Engine service and performance of super splendor

Bagarwal

Address:

Bharuch Gujarat

I have been reporting since next day of purchase for engine performance and average and service of the bike visited many time for issues no response from sales manager and maintenance manager
Behavior of service engineer is not good . Service not carried out as mentioned but parts replace is done as mentioned in the service book
Engine performance is like 10 years old bike sounds abnormal.

Complains raised but close without resolution

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Hero MotoCorp customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by Bagarwal Complain raised not resolved
Delare Vimco Automobile Bharuch

Oct 10, 2020

Updated by Bagarwal Didn't got response for hero motocorp

Oct 21, 2020

Updated by Bagarwal Didn't got response from the vimco or hero motors to whom I have paid for there 125cc bike and performance of bike is less than 100 cc bike

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number, VIN (Vehicle Identification Number), and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Bagarwal's [Complaint's author] reply, Nov 11, 2020

Dear team,

I have been raised complain over app by your vendor on my behalf

Complain no. 10585-0920-18
Dated 26/09/2020
Register no. 8238082847

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Thanks for providing your details. With respect to your complaint[protected] is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp