Hero Motocorp — Excess amount Collected for vehicle & RC not received till date

Address:

West Coast Motors Ground Floor, Kankanady Old Rd, Kankanady, Mangalore, Karnataka 575002

Dear sir,

1. I have purchased Passion Pro vehicle on[protected] from westcoast motors, Mangaluru by paying the total amount of Rs. 88, 000 and final bill given only for Rs. 84, 760/- .

2. RC not received till date, contacted via phone and visited showroom several times since January 2021 no response received till date, today also contacted no information received.

3. My first free service done on[protected] and second service due date on[protected], due to covid vehicle not given for service & showroom also closed during this time and also not received any service reminder call from the showroom.

I booked for service on[protected] through app, when the vehicle is taken for the 2nd service, the service executive informed that the 2nd free service is expired and that is your mistake, we work as per computer data and we will consider only the 3rd free service not the 2nd Service and they are caring the customers.

Covid 19 district orders are attached for your reference for lockdown. I request provide reason for not considering for 2nd free service under the covid situation.

Already 2 mail sent the showroom but till date no response received.

Referring to above all the points required your immediate action & provide my RC copy earliest and refund the excess amount collected.

Regards,
Srikanth
Vehicle No KA19HF4177
Mangaluru