Hero Motocorp — Faulty new hero duet delivered to me

Puvvada Venkatesh

Address:	Bangalore, Karnataka, 560016
Website:	www.heromotocorp.com/en-in

From the day i got the new hero duet from tarun motors ramamurthynagar bangalore. it has very bad suspension problem and gives too much jerks even for smallest potholes on road. i have tried another hero duet from the same showroom and it was working perfectly. so it is sure and it is also very sad that they have sold a faulty product. it is not expected from a highly reputed brand like hero. so i request for a refund/replacement for the faulty product sold to me by hero through tarun motors.

can some one please kindly help me out.

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Comments

kniyl33

from Gandhinagar, Gujarat

I m also facing the same problem. Raised complaint multiple times and wasted 2-3 days for servicing it but poor technicians from hero motorcorp at horizon motors, nadiad, kheda couldn't helped me. Now they are saying that this is not a problem. It will be there...we cannot do anything.
Hero duet is a biggest failure model from hero motorcorp.