Hero Motocorp — First servicing my bike wiser scratched and one indicator broken

Address:

Jasodha hero motorcorp gurugram haryana 122001

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Motorcycles & Scooters
Hero MotoCorp
Hero Motocorp — On first servicing my bike wiser scratched and my one indicator broken
L
Lailt
Mar 28, 2021
Mark as Resolved

On 26 Feb 2021 I purchased a bike of hero splendor plus from the showroom of jasodha hero motorcorp gurugram haryana 122001. On the first servicing of bike on 26 march after servicing my bike is scratched from the wiser and one of my indicator of bike broken. When I complained the manager of jasodha that my bike is scratched and back of the mirror is scratched. Then the manager shouted on me and told me it is not scratched here it was already scratched . I told the manager and request him to see in the camera when I entered in the showroom my bike is new as when purchased. But manager shouted on me again and again and told me if it not broken here than I will seize my bike in the showroom . I told the manager sir you see in your cctv it is happened here. But he didn't listen a single word of me. I am requesting again and again. The manager told me that I am liar. He is senior person that's why I didn't say anyword to him. But manager blaming me again again and shouted me again and again. I am middle class family person. And this is my first worst life experience of my life. This is my first bike of my life and on first servicing they fall my bike in service centre and damaged my bike. Iam not claiming anything but manager behaviour towards me is very rude. So I want take some necessary steps so that a consumer of hero motorcorp is not dissapointed by the hero company.
As my family members and I are the regular customer of hero motorcorp but this is my first worst life experience of life. I told my family members and my all friends don't purchased any item of hero motorcorp because the manager of hero motorcorp is very rude and they don't listen and blaming the customer only. And my registration certificate not given me yet till date. My bike number is HR26EN5302. My name is Lalit kumar.