Hero Motocorp — Front face creating noise

Babujais

from Kanpur, Uttar Pradesh

Apr 27, 2022

Address:

Swami Motars, Govind Nagar Kanpur

I am owner of Maestro edge.
I have bought this scooter in October 2021.
My scooter front head is creating noise
I have told this thing to service centre but when I received my scooter after service, the issue was not resolved.
I asked them to resolve it. They taken my scooter back and give it me on next day but still the issue is not resolved.
The worst thing about this service centre is that they don't take ride to test what is the problem before service and also after service they don't take test ride to know whether issue is resolved or not.
Worst experience I am facing with hero.

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Comments

HeroMotoCorp

from Delhi, Delhi

Apr 28, 2022

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Babujais's [Complaint's author] reply, Apr 28, 2022

Registered Mobile Number:9918571515
Vehicle Number: UP78 GF 3170
Dealer: Swami Motars, Govind Nagar Kanpur

HeroMotoCorp

from Delhi, Delhi

Apr 28, 2022

Dear Sir,

Thanks for providing your details. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp