Address: | Hero MotoCorp Ltd, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi 110070, India |
Dear Sir/ Madam,
With reference to my trailing emails, I Would like to bring into your kind consideration that the product you have sold me is a faulty product, because after reaching to you so many times my problem has not yet been resolved. In addition to my older issues now I am facing new issues with this bike which are as follows.
1. Bike starting problems with self start, i3s & Kick start.
2. While driving bike engine stops suddenly
3. Bike instruments console not working properly.
4. Sounds are coming from panels & Visors.
5. Heavy vibration.
6. Error code with instrument panel.
7. Right hand indicator not working.
8. Engine RPM Not consistent on idle condition.
Sir I have paid a healthy amount of Rs.90, 000.00 to you for this vehicle and I am a middle class man. This is my hard core earned money which I have invested in this vehicle. What you have sold me is a faulty product because I am facing problems since the date of purchase.
You are further requested to please refund my amount or either provide me with a new vehicle which should not have all such problems.
Looking forward to your cooperation in this regard.
Thanks and Regards
Amit Kumar Was this information helpful? |
Apologies for the inconvenience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.
Regards,
Team Hero MotoCorp