Hi, Even though I have asked the senior management from Hyd. office to ensure that I am not disturbed by their staff, I keep getting calls unnecessarily from the staff/ service center many times.
Even after sending so many emails/ whatsapp messages and even calling the Area Manager Mr. Santhosh and Head of TS Mr. Sasi Kumar, the status is becoming worse than what it used to be. This I feel is being intentionally encouraged by the senior managers themselves so that the customers will not raise any complaints even when they are genuine.
This is happening only at Hyderabad as these sr. managers think that they are the boss of the customers and can treat the customers badly. The entire management from the Hyderabad office have the same attitude.
The senior management from the head office also do not even bother to reply to the complaints raised and I have a feeling that the sr. managers Mr. Santhosh and Mr. Sasi Kumar thinks that they own the entire HeroMotoCorp and that they can dictate terms and conditions and that the customers even though they pay have to listen to what they say.
It is like that HeroMotoCorp is only wants to make money and feel happy to disturb and harass the customers, which is so sad to note. Was this information helpful? | 
We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.
Regards,
Team Hero MotoCorp