Hero Motocorp — hero achiever 150 i3s model/delivery of defect vehicle - reg. | |||||
Sir/madam, I have purchased one hero achiever 150 cc i3s model on 01.03.2018 from sub dealer m/s. Kalinga motors, chatrapur authorised dealer of m/s. Laxmi motors, berhampur,. While delivery by showroom i have checked the speedometer and it was already run 132 kms and the statement rcvd from sub dealer that they have brought from khurda showroom by on road and also stated that the vehicle is not sailed to any body / test drive prior to sailing to me. And while i ride 30- 40 kms the engine oil is leaking from engine head and also observed the engine is over heating. Hence i have immediately took in to said sub dealer and reported. And i have requested them to exchange a new one due to above reason. But the sub dealer is not listening to my request at all and he is very undammed and stating u may complaint to any one but i can not exchange the vehicle and the authorized dealer laxmi motors is more adamed from him. I can state that the :hero motors" & their authorized dealer & sub dealer are not maintaining his previous quality & service. Hence i request you to kindly look in to this matter and solve it asap else i may go for other way pls. Pls provide me ur email address so that i could send some snap of my vehicle & engine. Regards Rabindra Mob: [protected] Was this information helpful? | |||||
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Hero MotoCorp customer support has been notified about the posted complaint. Mar 06, 2018 Updated by Rabindra Kumar Rana Sir / MadamStill I am awaiting for your feedback / response. Pls note down the Engine No:- KC10EJHGB04376 & Chassis No:- MBLKCR047HGB00254 I once again request you to kindly replace my bike asap els I may go in legal way as I do not have any other options pls. I attached a snap of Engine of my vehicle for your ready reference pls. Regards Rabindra [protected]  | |||||
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+91 11 2614 2451
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34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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Still I am awaiting for your feedback / response.
Kindly solve the issue and replace my bike asap else I may go in legal way as I do not have any other options pls.
Regards
Rabindra
[protected]