Hero Motocorp — hero bike duet starting problem due to battery charging prob

Address:Nagpur, Maharashtra, 441104

I have bought hero duet vx on 30/06/2017 from soham motors, mouda, nagpur. Dealer name n. K. Kusumgar and co, nagpur,
Engine no: jf33achge01810, chassis no: mbljfn029hge02865

From the day i bought there was a problem of starting the byke with self. I have informed many times to the concerned showroo during every servicing. Two to three times deut was not starting and the showroom person came and started with extra batter and every time they used to charge the battery externally and deliver the byke.
I even cahnged new battery at my own cost, still problem still persisting. There may be a problem in charging of battery in byke.
After contineous followup they have on 28.11 2018 they have changed reg. Rect assy and told that now problem will be solved.
Then also problem is not solved and my byke is not starting from last one week with self and kick. And showroom persons are not responding and telling to bring the byke to showroom.

I am fasing the problem the worst byke and worst servicing from the day i have bought the duet.

Regards
Harikumar
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Wo humari bike ki dilivery bahut der se de rhe h
I am not able to register complaint on https://www.heromotocorp.com/en-in/reach-us/query-form/. I wanted to register ckmplain against the dealer but Hero website gives me an error while doing it and I am unable to submit complaint.
Dear Harikumar,

Please accept our sincere apologies. We request you to share your mobile number on Email ID app.[protected]@heromotocorp.com for our team to look into it.

Regards,
Team Hero MotoCorp
Dear Sita,

Apologies for the inconvenience. We request you to provide your Mobile number, Email Id and Dealer details with us on Email ID app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
Dear Rashmi,

Sorry to hear that. Kindly try to visit after some time.

Regards,
Team Hero MotoCorp

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