Hero Motocorp — Hero duet booking on 19.03.2017 but still bike not delivered.

Rajashankar chakraborty

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Sir, i am rajashankar chakraborty booked a hero duet, black colour on 19.03.2017. For that purpose i paid cash rs. 26225.00 & rest amount paid by loan which was sanctioned by hero on 25.03.17. When i book the vehicle then the senior manager of showroom (Cynosure manik's auto centre, madhyamgram, kolkata -700129) mr. Babul and sales person rajesh sahoo assured me that they will delivered this vehicle with final registration of rto barasat within 15 days from the date of booking. But still they don't delivered me the said vehicle. Even they don't assure which day the showroom delivered the vehicle. Sir please take appropriate action that's why i will take my said vehicle as early as possible. Because already 45 days gone and the showroom not delivered the said vehicle. Please tell me how long i have been waiting for this. Regards rajashankar chakraborty, phone [protected]

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Comments

venkatrvenkat

from Proddatur, Andhra Pradesh

I wish to buy hf deluxe i3s model. But last 30 days keep asking abt vehicle. They r tlling no stock. They r nt sending stock. My advice is dont give more than 1 dealership in diff cities for same person. Thats the main problem. They concontrate on one area only.

sks97021

from Mumbai, Maharashtra

Hero Motocorp should instruct the showrooms to take responsibility in fixing issues rather than providing excuses, they should learn to empathize with the customer so that they can have a better understanding of the problem, especially Chirkunda showroom (Jharkhand ).