| Address: | Aligarh, Uttar Pradesh, 202001 | | Website: | HERO DUET |
I purchased hero duet on 29th july 2016 with chases number mbljf16esggd28538 and engine number jf33aaggd33686 from aligarh auto center in aligarh - 202001. On the second day of my purchase the scooter's seat has been replaced by the workshop. The next day scooter engine made jangle sound and turbulence too. I complaint about all these problems in the workshop, mechanics in the workshop changed the carburetor in my scooter from another brand new scooter (Un-purchased). But my problem was not solved and after a heated argument with the showroom manager, they agreed to exchange the scooter. On 6th august 2016 i successfully exchanged my scooter with chases number: mbljf16esggd28546 and engine number: jf33aaggd33697. The scooter was in good condition but after third day my scooter completely jammed, not able to start by both self and kick as well. Also the headlights of the scooter blown off. On 8th august 2016 we left the scooter at their workshop under the presence of chief engineer (Mr. Vivekanand singh), showroom manager (Mr. Satish sharma), workshop manager (Mr. Amir) and the showroom owner. Till now they have not returned the scooter 10th august. And now i don't want the scooter. I have not expected this from your reputated hero.
All i want is my money back as soon as possible.
I'm attaching all the necessary documents with this complaint.
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