Hero Motocorp — hero maestro edge bike

Address:

Tamluk, East Midnapore, West Bengal, Purba Medinipur, West Bengal, 721605

I have purchased a hero maestro edge bike on 29/08/2019 in the name of nandita rakshit dinda from exchange mela organized in haldia khudiram nagar. That time your concern sales person told us (Me & my wife) he will help us to provide all the services like 1st servicing with no plate fixing etc 9 by providing nominal charges). But now near 3 months completed no action taken from your end and your sales person only assuring us. My wife is a school teacher & i was staying in other location. I don't know how long i have to wait for 1st servicing & number plate fixing... Mail to office on nov 18, 2019

Sorry to inform you that it was very unfortunate & surprising also that no help we get from you. Only one time your concern person mr soumitra samanta contact my wife and assure to provide to take care about the matter. But after that no result we got from you. Big organisation like "hero" upset me very much. Earlier your sales person mr sandeep giving fraud assurance for buying your vehicle.
We hope that we are eligible for better service... My second mail on 25 nov, 2019