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Hero MotoCorp

Hero Motocorp — Hero passion pro - free service issue

Address:Bikes auto Vijay char rasta ahmedabad

I have purchased hero passion pro Due to COVID 19 my bike service schedule changed.
Now today my last service is pending and there is a manager at hero saying this would be treated as paid service instead of free 5th service.
This is not acceptable to me and I request you to consider same as free service.
Ashish d Patel mo.[protected]
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Comments

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Reply
Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Reply
ashishshivam's [Complaint's author] reply, Feb 10, 2022
My Registered mobile no is 9924979106
And dealer is : bikes auto, nr.vijay char rasta, Ahmedabad.
I am totally dissatisfied with the dealer.
Dear Sir,

Thanks for providing your details. With respect to your complaint[protected] raised via dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp
Reply

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