Hero Motocorp — hero splendor ismart 110cc

Address:

Ernakulam, Kerala

I had bought a hero splender ismart on aug 30 2017 from mega motors aluva. Before the 1st service itself the bike keeps showing issue on mileage as well as some kind of missing problems while riding the bike. I had visited service centre several times for overcomming this issue but still the problem has not yet solved by them till now. They keep on telling that carbarater was complaint or plug was complaint and charges money for it. But after all doing this much service by them the mileage problem of the bike is not still over. For 1 liter petrol the bike keeps running properly only for upto 20km approx. Actually according to the company the mileage shown was 60-70 km/l but i am only getting upto 20km/l i was tottaly fructauted by the bike and the service. I keeps visiting service centre regularly but no good response was done from their part. If this is the situation how could the customers be able to by a product confidently from hero motors. If the hero company can't solve my bike's complaint then kindly provide me with refund or replacement for the same. I trust that the hero company will surely check over my complaint and do the needful.
Vehicle registration no. Kl-41-m-6274