Hero Motocorp — Hero splendor plus

Address:

AMAN MOTORS, K-2, KHASRA NO.2, DAYALPUR, KARAWAL NAGAR, KHAJURI KHAS ROAD, DELHI-94.

I have purchased hero splendor plus(with i3s technology) on 31.12.2020 from aman motors, k-2, khasra no.2, dayalpur, karawal nagar, khajuri khas road, delhi-94.

On 01.01.2021, after riding about total 50 kms, bike suddenly stopped in the middle of my way and then i reached the nearby hero workshop(at secundarabad) to check the problem and they told me that the engine head will be open to fix the problem because there is some problem in the engine valves or something else in the engine.
Then i made a request to aman motors to replace my bike with new one, because this is a manufacturing defect. I did not expected this from this model of hero motorcorp.

I purchased hero splendor plus with the belief that the hero motorcorp is a very good company with best quality products and they are providing a world class services to their customers but no one is listening to our problem and they dont even picking up our calls to satisfy us .They are asking for rs.[protected] for replacing the new bike otherwise they are ignoring us.

Therefore i request you to kindly replace my splendor plus(i3s technology) black color with the new one as i have paid the full amount already.
Please replace my bike at the earliest so that my inconvenience may be avoided.
Please help.


Ashok kumar
m.No. [protected]
[protected]