Hero Motocorp — Hero xpulse 200t

I purchased xpulse 200t from max motors rajajinagar banglore
As am facing the front abs kickback each time even on humps and small pot holes as i have complained about this several times during service.

Yesterday i was about to fall below an bus as suddenly the brakes were not working as the bike hit a small pot hole the abs won't work for 3 to 4 secs. It got hard

I think i will die one day in same situation

The guys in the service say there is no problem with the abs pls. Find a solution for this problem as i have heard it's not the problem with my bike as many are complaining the same