Hero Motocorp — Hero xtreme 160r bs6 2020 engine oil leakage from engine header

Address:Jaipur , West Bengal

My brother bought a brand new Hero Xtreme 160r bs6 2020 model in September 2020. I was quite impressed with the bike . So I also bought one in December . Everything was fine until after 1 st servicing I noticed Engine oil on my engine header . I just cleaned it . But 2 days later I noticed it again on the same spot . I was convinced that the fitting of my engine header is not correct, that caused this leakage. So I went to my dealer's service centre and told them about this problem . They opened the engine header and reassambled the gasket, and thats done for the day. But I again faced the problem just before 2nd service. I told them at the service centre to replace the gasket and reseal the header . But they didn't had any spare gasket in stock .So They made me wait for 5 hours giving me excuse that they are working on it . I was pissed off. Then I noticed that they took out another Brand new unsold Hero Xtreme 160r 's header and put it on my bike . WTF. I didn't say much and took my bike home . Rode it for another day on weekend . Next day same problem . I only rode it for 30 km. and the problem reappeared. I called the dealer and told them about the problem . They said that they tried enough, they cant solve my problem . They suggested me to go another service centre to get fixed . Or write a complaint.
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
My new Xtreme 160r bike have heavy oil leakage problem in engine bottom side

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