Hero Motocorp — i am complaining about the faulty hero passion xpro 2018 model given by the unique motors madhepura bihar

Address:

Madhepura, Bihar, 852001

Sir,
This is for your kind information that i purchased a hero passion xpro 2018 model from unique motors madhepura on 13.07.2018, on the very first date i faced some issue from the bike, the bike's engine off when bike cross the speed of 40 km/h, and the same has been told the technical person of your service centre but issue remain sustain with the bike and the seat made sound when bikes go through pot holes. Now on the way to kishanganj, bike's engine suddenly off and not started, i have given the bike to the maharishi motor, jokihat, araria, here the technical person told me that the valve as well as spark plug bend due to the mistake during servicing by the service worker. Original parts of passion xpro 2018 model are not available at maharishi motors, jokihat. Maharishi hero motors service centre was unable to sort out the above issue.

From the above said issue i did not resume my service at kishanganj. I have ladge a complaint against the faulty product to the nodal officer patna bihar, on 28.08.2018, i am still busy in repairing of the bike, the engine is open thrice in a month, how can i trust the product now, every body are questioning about the bike, is this the reputation of heromotocorp. This is a faulty product given to me by your reputed agency, the crome of the instrument cluster is also damage, and the same has been told by service personnel of the agency of kishanganj, how many times i have to visit service centre for this faulty product. Company should initiate steps in respect of change this bike immediately. I got lot of issues from the first day with the bike and fed up with repairing of whole part of the vehicle.

Regards
Shashi kumar singh
Mobile. [protected]