Hero Motocorp — i am complaining about the hero honda project - bike passion pro

Sahla26

from Mumbai, Maharashtra

Address:

Globe Automobiles, ramgarh, Jharkhand, Ramgarh, Jharkhand

Facing much problems in motor start in the day to day life, after every 15 days we have to call the service centre for help. Every time when we go for some ride, it never starts when i stop the bike.
I don't know how to deal with it.
From 2nd month after purchase of this bike i am facing very much problem.
Please solve this issue.
Every time the executive come and what they check we dont know, just they come for time pass, and not giving us the better solution.

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Hero MotoCorp customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by Sahla26 I purchase passion pro bike purchase dated 27.12.2018. But this bike always shows disturbing me from 2nd month of purchase for starting problem, auto stop running time etc for riding. After this today 8.10.2019 automatic breakdown on road with my luggage at time of riding. How can i do at present. Please solve my issue. My ph no is [protected] Jharkhand.
Bike purchased from Globe Automobiles, Ramgarh, Jharkhand.

Oct 18, 2019

Updated by Sahla26 Still waiting for the response...

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Comments

Sahla26

from Mumbai, Maharashtra

I purchase passion pro bike purchase dated 27.12.2018. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 8.10.2019 automatic breakdown on road with my luggage at time of riding. How can i do at present. Please solve my issue. My ph no is [protected] Jharkhand.
Bike purchased from Globe Automobiles, Ramgarh, Jharkhand.

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Call Center. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

Sahla26's [Complaint's author] reply, Oct 15, 2019

Hi Team,

Still waiting for the response...
Not getting any help from your end, we are facing problem from 2nd month of purchase.
It seems to be the manufacture defect and all this fault of Hero company as they sold their defective product to the customers and the customers have to pay for this.
Why don't you connect to the Globe Automobiles- The so called Franchise of Hero company, ask them to resolve this issue otherwise they have to pay for it.

Very Disappointed,
Sahla Khanam
contact-9835723156