Hero Motocorp — I booked karzima but wanted to change color but could not and now hero cancelled my booking

Recently i made a booking with hero but i wanted to change the color on my booking but i was not able to do so the number given to me on booking for any help or assistance was non existent so basically i cant cancel my booking nor can i change my color after calling for few days and sending them dm on social sites they replied to me but yesterday they sent 2 simultaneous mails one stating that my booking is now cancelled and one saying booking confirmed and now on the hero site i cannot see my booking
and now i don't even have a clue if i have a booking or not

my order id is- [protected]
Was this information helpful?
No (0)
Yes (1)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6255
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information