Hero Motocorp — I'm complaining about the bad customer service of hero.

Address:Hisar,Haryana,125001

I purchased a hero bike (HF DELUX BS6 SELF START) on 25 January 2021. On February 15, 2021 i went to Somewhere and for a short time my bike running well but afer some it became stop working, i tried to start the bike but it can't start. Then i called to the dealer(VIKRANT AUTOMOBILES, HISAR) that my bike can't start then they told me that you have to hire the bike at our hero agency in hisar, haryana . Then i took my bike to hero agency at Hisar and the autodriver charged me 900 rupees for hiring my bike. I reached at hero agency at 6 PM, they told me that we can check the bike next day . I told them that the bike check only in my presence they agreed with me at that evening. But when i came to the agency on the next day they( agency workers) had opened the Engin of my bike before i came to agency. I don't know what they did with my bike . I told them to replace my bike or replace the Engin with the new one but they refused my request and also missbheaved with me . My bike is now in agency from 15 February, 2021 to till now (19 February, 2021) yet they don't resolve my problem. Such a bad service of hero. I will never purchase hero bike again in future
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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