Hero Motocorp — joyride card

Address:

E-Shastri Nagar, Jodhpur, Rajasthan, 342001

Hi i am devender, yesterday i came in your store for the bike service your executive mr. Dharmender was denying for taking my bike he said to me we don't have staff due to ganesh chaturthi holiday so we could not done service today then i again requested your manager mr. Narayan now he agreed with me and thank a lot for giving me service good understand for my time importance but i am very disappointed with your charges amount which was charged in my bill because when i came last time in your store mr. Rana ram offered me joyride card and he said to me after making card when will you come next time you don't need to pay extra services amounts and you have to pay only fuel charge amount on that you will get 5% extra off. That's it but again i have paid same your formalities amount which was never discussed with me. I told your manager mr. Narayan ram same this thing and i request to him. That please remove your extra charge and refund me my joyride card. He directly deny that i could not give you. Kindly do the needful as soon as possible.