Hero Motocorp — joyride service at bhagat motors,bengaluru,karnataka

Address:

Bangalore, Karnataka, 560043

I m owner of cbz xtreme bike and it has been an year and i'm doing regular service at every 3-4 months. I haven't allowed anyone except hero authorized service center engineers to touch my bike as i don't trust any local mechanics. But this time i m utterly dissapointed with the service as well as their approach towards the issue. I was billed rs.1300. But the most amazing part i found about my bike after the service was the bikes brakes were not working, front wasn't working at all and rear was stopping four meters after applying the brakes. I reported them about the same and they told front brakes is not working because of polish they applied in the bike and took it to washing area and i don't know what they did as they asked me sit in the waiting area but somehow they make working which was manageable. Then again i took it for test ride and found front has been made better than before but the issue was same with the rear brakes. So i went to them and told about the same but they tried to ignore and asked me to come next day so i did the same and went next day to them and they did something and made it bit better than before but still it was not working properly (Previously it was stopping after four meters now it is at two :-) i told about service center manager about the same and he checked himself and himself told that the brakes are actually not working 100%. And he spoke about the same with supervisor but supervisor told something and this can't be made proper further.. Ha.. Ha.. Ha.. And he asked me ride the bike 4-5 days like that (Means without proper brakes) that is alos after service and again asked me come back again after 5 days. If i didn't able to manage without brakes.. Such a joke... I don't know how did they can be so irresponsible after getting fully paid.