Hero Motocorp — karizma bike engine complaint

Address:

400079

Dear team,

This is to inform you about the worst service given by hero moto corp.

I, the customer owe the bike type karisma zmr vehicle no. Mh03 bu 7698
(Year 2015)

In last 5 to 6 months i got a problem with engine & fuel pump. We gave bike at rydex pvt ltd, nahur & also archana motors, vikroli to test everytime.

First time they have changed fuel pump & informed us problem solved.
Again problem was still there.
Second time they have changed coil & informed us now the problem solved.
But again problem was still there.
Third time they have changed switches & told me you can now drive.
Now its a shame that problem was sill there.
I have changed my battery also.

In this total process, i have bared an amount of rs.15, 000/- to 20, 000/-

Now who is responsible for this???

& main thing is even if they have changed everything, my bike is still at archana motors, vikhroli. & they didn't found a problem yet.

Which kind of service is this??? The name hero is not good for your service.
I am putting this on social media & twitter also.

I want quick solution on this.

I have requested last time at your service centre to resolve it. But my patience has a limit now.

This is really sad & customer intolerant, unsatisfactory & unacceptable.