Hero Motocorp — Karizma zmr

Address:Rajkot, Gujarat, 360003

Hero warranty and reliability of products
Hello team,
We have been trusting hero services and products from ages and with same hope we bought a hero karizma bike in dec 2015. My bike no. (Karishzma zmr white gj03dk/6626) your dealer at gujarat rajkot at
M/s. Aan automobiles,
Address :near parewadi chowk,, kuwarvada road,, rajkot - 360 003telephone :[protected], 2432040 mobile :[protected] email :aan. [protected]@heromotocorp. Bizcontact person:shyam n raichura
Problem in my bike is that it was failing my disk break in 3 time and all time dealer said it's not a part of warranty with all past good service experiences we had, we went back to service centre with all original documents hoping that would be covered under warranty. But that didn't happen. We were asked to contact different centres and almost after 4 or 5 visits they just turned their back on us and we have to look for alternatives.
This is common things that we have purchasing a bike your service center and also changing part of your service center again and again for paying money still warranty. I have to buy the new one but the service center guys refused to give warranty of the product for even 1 sec so how can i trust genuine products. Tell me then why should we buy your genuine product now it's your responsibility to see this matter and if any one uses different product rather than hero genuine you people avoid warranty then what's these genuine product are for if they can't work for even a second.

You have been a leaders in this industry and gained millions of customers who trust you and are very pleased with your goods and services, but guys may be that reputation is at stake now. You seriously will have to consider these real small things which frustrates us. Signal lites problem, mirror bolts problems etc. For high cc bikes speed of 80 is common and with such speed when you loose your signal lites or mirror position its very dangerous and of course frustrating.

Hope you guys understand what i mean to say. I' would like to get these issues resolved and if you can provide me with durable accessories i'm very much happy to but them at my own cost. This kind of your service dealer will not helpful you to take no.1 rank in india. The service also be harmful to my daily routing work and also my income.

Request you to contact me at the below phone numbers.
Hoping to find a solution asap guys.

I will be available at the below numbers from 10:00am to 8:30 pm
Jitendra mandhiyani
[protected]
[protected]

Thanks in advance,
Looking for a better and longer relationship with you.
Jitendra mandhiyani
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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