Hi i am a owner of Xpulse 200 2019 BS4 since few months. Since the motorcycle is mostly focused on the adventure and trailing it is bound to get crashed and which results in damages of cosmetic parts. In a recent expedition of mine my knuckle guard has broken. I went out to the nearest dealer which is Pibco Enterprise to get a new one. But shockingly i found out from the parts manager that hero does not manufacture hand guards as spares and only comes with new motorcycles. This is the basic part of a dirtbike or any offroad focused motorcycle and the most likely part to get damaged. So, if this reaches to the company please please do not neglect such a small and necessary part.
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Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.
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Team Hero MotoCorp