Hero Motocorp — Loss of 90000 due to FAULTY Service | |||
Problem :- 24 H/L (headlamp) NOT Working, Side Stand Auto Cut & Gear not showing on screen.{ after first free service) Hero Motocorp has lower its standard as well as lack of skilled and educated service persons and staff at service center. On October 1, 2021 I took my GLAMOUR X-TECH for its First service after purchase at DHRUV AUTOMOBILES, before Servicing My vehicle was working fine (beside minor issues). It took 3 hours to service and update a two wheeler ( 😆 ) WORST SERVICE. The Staff at Service Center is so useless and uneducated they don't even cross check basic quality checks.😡 when they summon me for vehicle delivery after service i didn't check my vehicle As i was fed up and had some personal work to do, I took my vehicle and i left. That evening, i saw my head lamp isn't working and then i started looking for other faults and i found 2 other. The Next day on OCTOBER 2, 2021 I took my GLAMOUR X-TECH back to service Center and told them about the faulty service. They examined the whole vehicle and spent more than 4 hours in which they checked and replaced each and every wire, engine magnet, and many other parts to find out the reason but it was not worth it, they didn't found any. Now they have kept my vehicle to look deeply into this matter but they are not honest nor trustworthy. They did not even allow me to make a video of the existing problem before i left my vehicle with them. HERO MOTOCORP should have kept their servicemens updated and educate them with new technology before adding and selling them to its customers. I will recommend everyone to opt for any other Automobile company other than Hero Motocorp Because i think i have wasted my ₹90000 on this piece of Junk. Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
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Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.
Regards,
Team Hero MotoCorp