[Resolved] Hero Motocorp — maestro edge 125 fi

 
5 Reviews
MIG 4/2 Pragati Puram Colony, Raebarely, Uttar Pradesh, India
 Dhiman Kanti Biswas on Nov 11, 2019
I had bought a new maestro edge one twenty five cc fi on twenty five october and it has lots of problem from the starting days. When i bought it, it has severe brake problem which was not taken seriously in the service center, all the staff members only give excuses not one do their job. I had visited the service center five times then they solved it by keeping my scooter full one day in service center and now it has starting problem every morning, it is not starting in morning every day and i had shown it to the service center they only give excuses including the service manage. All of them only crack jokes and no one is serious about their customers. If the members of hero company are not able to fix my problems then please give me a new scooter. I want a fully working scooter not a scooter which had lots of problem every day. Fix my problems or replace my scooter. I just want a fully working scooter.
Complaint marked as Resolved Nov 11, 2019
The manager called me and had taken my bike for fully fix my problems

Complaint Status


[Nov 11, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to look into it.

Regards,
Team Hero MotoCorp
In Tarini Moter Talcher cash cashior argument with me to asking for discount and demand money without bil . My self pay RS 4623 /- for cylinder bore kit and additional RS 850/- for Joy ride membership both include to Total
RS 5473/-
Shows me very rude bahaviour
Give threatening
Shows me fighting activity
Babrubahan Raut's reply, Nov 4, 2019
Bad behavior by cash cashior argument with me and show fighting activity, challenge me what shall you do it myself
Sir hum ne mahaveer hero agency pratvipur, distic Tikamgarh mp se meastro edge scooter kharita tha vo petrol over karne Laga usme se petrol realise hone Laga, agency walo ko iski jaankari di to vo seriously nhi le rhe he or humara scooter sahi nahi karte he
Sir I bought a new glamour Fi before 7 months but there is lot of problems in starting and we go near about 25-30 time in a month in starting
When we goes to dealer he is not satisfied to me
I also complain Many times but problem is not solve
So I want to replace my bike

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    Hero Motocorp - maestro edge 125 fi