Hero Motocorp — Manufacturing Fault in newly purchased Hero Hunk Bike

Address:	799014
Website:	[email protected]

Mysel[censored]JJWAL PAUL, residing in Agartala, Tripura (W). This is to inform that for the 2nd time I am having trouble with the newly purchased Hero HUNK motor-bike. It has been purchased from an Authorized dealer in Agartala, Tripura (West). First time it created a problem of sudden stop within 25 days of purchase. The complain ID was[protected]. Last time the bike has been repaired locally in the service center and delivered to me and again within 40 days some problem raised with the Gear-part. It was giving trouble while riding. The bike has been diagnosed with manufacturing fault as stated by TSM here. Complain has been already lodged with Hero-motocorp on dated 02.11.2016. the present complain ID is[protected]. This is quite intolerable and raising questions towards the goodwill of your company. This time I would not compromise and need a complete replacement of the bike. Either I would be forced to take some legal actions toward this issue. This can be case of customer harassment. Since, I have faith on the goodwill of your company so I am just waiting for your strong and immediate action.

Thanks