Hero Motocorp — Mis selling

Address:

D 501 RAJHANSH RESIDENCY nikol Ahmedabad

Dear sir/madam,

Today morning my bike give your show room for services and engine oil change and and oil price is 325/- and they service manager RIPUN bhai told me 350/- charge for oil change
I need explanation for extra 25/- rs why take this extra charge ?? also I have raise consumer complaint regarding taking extra 25rs and Mrs nidhi shah no give me properly answer for bill she is casually told me no change it bill 2 times and etc

Request you to please guide to your staff how to talk with customer, and if possible so I want refund money with discount otherwise I give complain to consumer court regarding extra take money 25/-rs

Supposed daily 10 bike coming your service centre for change oil and you take 350/- per bike, 25/-rs extra it means per day you 250rs extra you take money to customer and 250*30=7500 take extra money per month to customer

Please take action to your staff and resolved this problem asap.

And teach to your staff how to talk customer any facing any query

Regards,
Sunny Thakar
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