Hero Motocorp — Misbehave of branch manager / Supervisor Mr. Chetan panchal sir

I have servised my bike ( bike no-RJ20-QS 4338) dated[protected] job card no[protected]RJC[protected] . the supervisor checked my bike and suggest me for change some part and i have done accordingly and my bill is raised by service centre is Rs-1700/- approx and all service and part replaced done by service centre. but withing 2-3 days i have suffered issue of noise in my engine, Chain spoken and gear box .

when today i have gone for the solution of that then they move me here and their but did not gate suitable reply . firstly they said wait for 20-30 min. but after that they said wait upto 2 pm and finally they said to go form that area and service will be done upto 5 pm. they wasted my time and not given any reply . when i have discussed with MR. Chetan Panchal Sir then they beheave ruidely and not given proper answer . when i further requested to Sir then thery says exp. of Services again charged and appxex Rs-2000/- exp. for work .

my bike are still their . so its my humble requested to please look the matter and reply me as far as possible.

its purely fult of service side so why i bear again that extra charges . please look accordinly otherwise i will take action and sue file in consumer court

regards
Manoj Kumar Verma
mobile no-[protected]
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6254
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information