Hero Motocorp — negligence to service

Address:

Nagpur, Maharashtra, 440022

I have a maestro edge which had accident last year so some parts need to changed. For i had claimed insurance and full amount was paid to dealer last year during servicing of vehical still some parts are not installed in the vehical since the year. Every i go to dealer they say pats are not available. Workers have neglected my issue every time i have asked for the parts. Full amount is paid for the parts stil they delaying the works. This causes problems to me. I must say there no work ethic about how a customer should be treated. Because since its been a year still they such a negligence to work