Hero Motocorp — New bike kick does not work

Address:

Ground, 1st & 2nd Floor, Meru Building Old Jaihind Cinema, Near Voltas Building, Chinchpokli, Mumbai, Maharashtra 400012

Hello Hero,

My name is Clinton dsouza.
I have purchased a new bike 10 days ago due to lock down I cannot check the bike proper and I guess I have got defective bike because how does new bike kick start does not work quite strange. I am really not satisfied with the bike provided to me I have purchased the bike from Ground, 1st & 2nd Floor, Meru Building Old Jaihind Cinema, Near Voltas Building, Chinchpokli, Mumbai, Maharashtra 400012 the women name is nirmala. Quite strange I informed her that the bike is not getting proper kick start and she told u can Bring the bike and we will check in our showroom with mechanic I went after two days to get the bike and still from of her I showed that bike was having same issue now they r telling me to go to malaxmi service center and get it fixed from Nitin who is head over there. This is quite strange first of all why does the new bike 🚳 kick does not start second I really had a very bad experience with this bike amd hero. Bike details is in attachment Please look into this and help me out. Hope u can go into this matter deep and resolve this issue.

Regard,
Clinton