| Address: | MRG MOTORS,GANAPATHY,COIMBATORE |
Good morning hero motocorp . You brand make my morning worse .
I have purchased your premium segment motor cycle
xpulse 200 4v mnb from your authourised dealer
mrg motors coimbatore yesterday { 17/02/2022] 8.30 pm . With in 30 minutes of travel my motorcycle got breakdown . I informed the sales person who sold this vehicle to me at night 11.Pm
he said i will call you back tomorrow morning with the guidance of service manager & general manager .
Today morning at 9.30 i got line with general manager of mrg hero coimbatore named mr.Ramakrishnan . He guided me to the nearest hero dealer service person to my location.
Service technician who checked my vehicle xpulse 200 4v reported that it has electric issues exactly copper coil complaint
and then i called mr ramakrishnan gm of mrg motors hero and told about the issue which was diagonised and confirmed by your service technician.
He replied me in a worst manner and used some abusive words . I am not satisfied with his behaviour and i doesn't need to service or change parts by local man on my new vehicle . So i need exchange of my bike to new one or i need my payment back
kindy take this complaint as a serious matter and sort it out asap
complaint from your dissatisfied customer
thabresh ahamed n
no 8/351 fire service colony
tiruppur 641602
phone; [protected] / [protected]
mail ;thabuu.[protected]@icloud.Com
Was this information helpful? | 
We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.
Regards,
Team Hero MotoCorp