Hero Motocorp — New vehicle Oil leakage issue

Hero Motocorp — New vehicle Oil leakage issue

S Sibin.p998 Mar 30, 2022 Apr 8, 2022 This thread was updated on Apr 8, 2022

I purchased a Hero Xtreme 160R bike on March 18 from Pavizham associate Payyanur, Kannur, Kerala I had the worst experience after purchasing the vehicle. The vehicle is having an oil leakage issue, so i put forward a complaint to the showroom at Payyanur to resolve that . As per my request the mechanic came and they told me the issue is resolved. But then the same issue occurs again ( oil leakage issue did not get resolved even after the service was done by the mechanic). So i went directly to the main showroom at Kannur after filing a complaint, still the issue didn't get resolved +2 photos Was this information helpful? No (0) Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
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Comments

HeroMotoCorp

from Delhi, Delhi

Mar 31, 2022

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Sibin.p998's [Complaint's author] reply, Apr 7, 2022

After all this causes a lot of expenses to me. So I need 5 full free services that includes oil and other maintenance without any cost.

mob number : 9400128760
vehicle number : KL 86 A 3491

HeroMotoCorp

from Delhi, Delhi

Apr 8, 2022

Dear Sir,

Thanks for providing your details. With respect to your complaint[protected] raised via HO is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

Sibin.p998's [Complaint's author] reply, Apr 8, 2022

After all this causes a lot of expenses to me. So I need 5 full free services that includes oil and other maintenance without any cost.